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British Gas V-DIG

DIGITAL INFRASTRUCTURE AUDIT UPDATED 2026-05-18
V-DIG Score 1.69 /10 E British Gas — BDS-1000 179
V-DIG 1.69

Evidence-only forensic audit. Scoring happens downstream — see the main dossier for the composite assessment.

V-DIG Audit: British Gas (Centrica plc)

Audit Phase: V-DIG Date: 2026-05-01 Principal Entity: British Gas, principal subsidiary of Centrica plc


Enterprise Technology Stack & Vendor Relationships

Centrica Innovations: Strategic Israel Technology Focus

Centrica launched its Innovations venture in 2017, endowed with a reported £100 million fund to identify and invest in emerging technologies globally.1 Tel Aviv was explicitly designated as one of its innovation hub locations alongside Seattle, Houston, London, and Cambridge, with local technology scouts employed in-country.2 A 2018 Centrica corporate narrative describes Israel as a global hub for “invention and innovation” and contains executive statements about the Israeli technology ecosystem.2 Centrica Innovations’ activity during the 2017–2019 period was recognised in the Global Corporate Venturing Powerlist 2019.3

Whether this scout and hub presence remains active as of 2025–2026 is unknown. Centrica underwent significant restructuring from 2020 onwards, including the 2021 sale of its US subsidiary Direct Energy. The budget and geographic footprint of Centrica Innovations post-2020 are not publicly confirmed at the same scale as the 2017–2019 period.


Indegy — Industrial Control Systems Cybersecurity (OT/ICS)

Centrica Innovations participated in Indegy’s $18 million Series B funding round in 2018, confirmed by the Centrica press release,4 Times of Israel trade coverage,5 and CyberScoop.6 Indegy is an Israeli company specialising in visibility and security for Industrial Control Systems (ICS/SCADA), with founders holding backgrounds in Israeli cyber defence.45

The investment was strategic rather than purely financial: Centrica’s 2018 Annual Report references the Indegy technology in the context of Centrica Business Solutions’ operational technology security posture.7 The nature of the deployment — Indegy’s platform performs deep packet inspection of industrial protocols (Modbus, DNP3, EtherNet/IP), asset discovery, and anomaly detection — means that any operational deployment would provide granular visibility into physical energy infrastructure assets.

Indegy was subsequently acquired by Tenable in 2019. The continuation of Centrica’s deployment of the Indegy/Tenable OT security platform post-acquisition is unknown; no public evidence of confirmed continuation or formal discontinuation has been identified. Centrica’s equity stake would have been liquidated or converted at the point of acquisition.


Panoramic Power — Israeli Hardware Acquisition (Centrica Business Solutions)

In 2015, Centrica acquired Panoramic Power Ltd., an Israeli company based in Kfar Saba, Israel, for approximately $60 million.89 Panoramic Power manufactures wireless, self-powered circuit-level energy sensors and an associated cloud analytics platform (marketed as PowerRadar). Post-acquisition, Panoramic Power retained its Israeli incorporation, and product documentation — including the hardware user guide and the PowerRadar privacy notice — confirms the Israeli corporate domicile of the manufacturer entity.1011

The PowerRadar privacy notice confirms that personal information may be transferred internationally; such transfers rely on the European Commission’s adequacy finding for Israel under the GDPR framework.11 This means data from UK business energy customers flowing through the PowerRadar platform is processed under a data governance chain anchored in Israeli law and the EU–Israel adequacy arrangement.

As of Centrica’s 2023 corporate factsheet, Centrica Business Solutions remains an active business unit.12 Whether Panoramic Power as a distinct product line continues to be actively marketed post-2020 restructuring is unknown; the powerradar.energy platform infrastructure remains live but Centrica’s current ownership interest in the Israeli entity has not been independently confirmed in this audit session.


ClickSoftware / Salesforce Field Service — Israeli-Origin Field Management Platform

ClickSoftware was an Israeli company providing field service management software. British Gas has historically used ClickSoftware for scheduling its large field engineer workforce, consistent with ClickSoftware’s known major UK utility customer base.13 ClickSoftware was acquired by Salesforce in 2019 for approximately $1.35 billion.14

Following acquisition, ClickSoftware’s technology was integrated into Salesforce Field Service Lightning. A Cyient commercial document confirms that ClickSoftware FSM reached end-of-life status, triggering migration activity among major customers.15 Cyient is identified in that document as a migration pathway partner. The specific involvement of other named partners in the Centrica migration is not confirmed in any independently sourced document.


Verint Systems — Contact Centre Analytics and Workforce Management

Verint Systems is a US-listed company headquartered in Melville, New York, with significant R&D operations in Israel. Verint has historical roots in the lawful interception technology space, having originated within the Comverse Technology corporate structure. British Gas, as one of the largest contact centre operators in the UK, is identified in the UK Contact Centre Decision-Makers’ Guide as a contact centre analytics platform user.16 The products consistent with Verint’s known deployment profile at large UK energy utilities include speech analytics, quality monitoring, and workforce management scheduling tools.

The prior AI document also cited a Verint case study for Ecotricity as supporting evidence; this is a different company and provides no evidence of any British Gas–Verint relationship. The characterisation of Verint tooling as constituting “mass surveillance” is an analytical inference beyond what the cited sources establish. The factual position is: the British Gas–Verint relationship is historically plausible and consistent with known industry record but lacks a current, named, contract-level confirmation from independently available public documents.


Check Point Software Technologies — Network Security

Check Point Software Technologies is an Israeli-founded cybersecurity firm (founded 1993, headquartered in Tel Aviv). Prior AI claims Centrica uses Check Point’s Infinity architecture and that Centrica’s CISO co-appears alongside Check Point leadership at industry events. The citations offered in support point to conference agendas and a university document. None of these independently confirms a Check Point–Centrica licensing or deployment relationship. No corporate filing, procurement record, press release, or case study independently confirms Check Point as a Centrica or British Gas vendor.

No public evidence independently confirmed for a specific Check Point–Centrica contractual or deployment relationship.


Wiz — Cloud-Native Application Protection (CNAPP)

Wiz is an Israeli-founded cloud security company. Prior AI claims Centrica adopted Wiz as part of its cloud-native migration programme targeting 2027. The sole cited supporting reference is a Check Point / Wiz joint vendor press release, which is a vendor-to-vendor announcement that does not name Centrica as a customer.

No public evidence independently confirmed of a Wiz–Centrica relationship.


CyberArk — Privileged Access Management

CyberArk is an Israeli-headquartered cybersecurity company specialising in Privileged Access Management. Prior AI cited job listings for “CyberArk Engineers” at a third-party managed services firm (HCLTech, Poland) and general UK job board listings as evidence of a Centrica–CyberArk deployment. Neither source names Centrica as a customer; job board listings are not evidence of a vendor relationship.

No public evidence independently confirmed of a specific CyberArk–Centrica contractual relationship.


SentinelOne — Endpoint Detection and Response

SentinelOne is a cybersecurity company co-founded in Tel Aviv. Prior AI’s claim that SentinelOne secures Centrica’s endpoints cited an IIoT textbook reference and a CyberArk/SentinelOne joint press release. Neither source names Centrica as a SentinelOne customer.

No public evidence independently confirmed of a specific SentinelOne–Centrica contractual relationship.


AWS and Microsoft Azure — Primary Cloud Platforms

Centrica operates a documented cloud-first strategy across AWS and Microsoft Azure.1718 The AWS case study confirms Centrica as an AWS customer for cloud infrastructure supporting customer-facing services.17 The hSo/Azure engagement involved the migration of approximately 220 applications and 9 petabytes of data to Azure.18

Both AWS and Azure have launched cloud regions in Israel (AWS Israel (Tel Aviv) Region, 2023; Azure Israel Central, 2024). There is no public evidence that Centrica specifically routes workloads to or holds contracts tied to these Israeli cloud regions. Centrica’s stated obligations under UK and EU data protection frameworks require UK/EU data residency, making Israeli-region routing of British Gas customer data implausible without specific disclosed arrangements, none of which appear in the public record.


Publicis Sapient — Digital Transformation Partner

Publicis Sapient is publicly known as a Centrica digital transformation partner, consistent with Centrica’s own communications and Publicis Sapient’s client references. Prior AI draws an inferential chain from this relationship to Israeli technology exposure via Publicis Sapient’s cloud provider alliances. This constitutes an analytical inference and not a sourced fact; it does not establish a direct Israeli vendor relationship mediated through Publicis Sapient.


Surveillance, Biometrics & Retail Technology

Facial Recognition and Biometric Identification

British Gas is a domestic energy supplier. It does not operate physical retail stores and has no in-person transaction infrastructure of the kind that has attracted facial recognition deployments in the retail sector. The British Gas mobile application uses device-native biometric authentication (Face ID / Touch ID) via Apple and Google platform APIs; no third-party Israeli biometric vendor is involved in this authentication layer.

No public evidence identified of British Gas or Centrica using facial recognition, biometric identification, behavioural analytics, gait analysis, or any Israeli-origin technology from vendors active in this category (including Trigo, BriefCam, AnyVision/Oosto, or Trax). No NGO audit report, ICO enforcement record, or trade press investigation naming British Gas in connection with any such technology has been identified.


Workforce Monitoring and Predictive Analytics

If the Verint relationship identified above is confirmed at the specific-product level, Verint’s workforce management and quality monitoring tooling includes scheduling adherence tracking, wrap-time analysis, and quality scoring features. These capabilities would constitute Israeli-origin workforce monitoring tooling deployed in the British Gas contact centre operation.16 At present this finding is plausible and historically consistent but remains unconfirmed at the current contract level.

No public evidence identified of British Gas deploying Israeli-origin social media sentiment monitoring, predictive policing, or population-level behavioural surveillance tools beyond the contact centre analytics context already noted.


Smart Meter Programme — Israeli Supply Chain Presence

British Gas is a major participant in the UK smart meter rollout (SMETS2) under the Data Communications Company (DCC) infrastructure. Whether any Israeli-origin technology is embedded in the DCC supply chain or in British Gas’s smart meter hardware estate has not been examined in prior AI source material and no evidence bearing on this question is independently known.

No public evidence identified; this represents an uninvestigated audit gap requiring procurement-level review.


Cloud Infrastructure, Data Residency & Sovereign Cloud Participation

Data Centre Operations in Israel

No public evidence identified that Centrica or British Gas operates, leases, or co-locates data centre infrastructure within Israel. Centrica’s documented cloud strategy is AWS/Azure-based with workloads in UK and EU regions, consistent with GDPR obligations.1718


Project Nimbus and Israeli State Cloud Programmes

Project Nimbus is the Israeli government’s strategic cloud infrastructure contract, awarded to AWS and Google Cloud. There is no public evidence that Centrica or British Gas participates in, or acts as a subcontractor to, Project Nimbus or any comparable Israeli state-backed cloud infrastructure programme. Centrica has no publicly known operations within Israel requiring compliance with Israeli government cloud frameworks.


Panoramic Power — Cross-Border Data Transfer Posture

The PowerRadar platform privacy notice explicitly addresses cross-border personal data transfers and cites the European Commission’s adequacy decision for Israel as the legal mechanism governing transfers to the Israeli-domiciled entity.11 This is a publicly disclosed data governance position rather than a covert arrangement, but it does mean that UK business customer energy-usage data processed through the Panoramic Power/PowerRadar analytics stack flows under Israeli data protection jurisdiction as a matter of documented policy.


Sovereign Cloud Participation — Israeli State Institutions

No public evidence identified. Centrica and British Gas have no known public sector contracts in Israel and no disclosed arrangements with Israeli government ministries, municipalities, or state-affiliated entities.


Defence, Intelligence & Security Sector Technology Relationships

Military and Intelligence Contracts

No public evidence identified of any contract, partnership, memorandum of understanding, or service agreement between Centrica or British Gas and the Israeli Ministry of Defence, Israel Defense Forces, Mossad, Shin Bet, Unit 8200, or any other Israeli intelligence or defence body.


Dual-Use Technology Considerations

The Panoramic Power sensor and PowerRadar analytics platform is a commercially deployed energy monitoring product with no public evidence of IDF or Israeli intelligence deployment via a Centrica relationship. The sensors measure electrical consumption at circuit level within commercial buildings.10 No reporting identifies this technology as having been adapted or repurposed for surveillance, law enforcement, or military use.

The Indegy OT security platform, during the period of Centrica’s investment, was a commercial ICS security product deployed in critical infrastructure environments.47 No public evidence identifies IDF or Israeli intelligence deployment of Indegy technology mediated through a Centrica relationship.


Offensive Cyber Capability and Weapons Systems

No public evidence identified. Centrica and British Gas operate as an energy utility group; they have no known role in offensive cyber capability development, weapons systems integration, or national security procurement on behalf of any state.


AI, Algorithmic & Autonomous Systems

AI and Machine Learning — Provision to Israeli State Bodies

No public evidence identified of Centrica or British Gas providing AI, machine learning models, training data, or analytical services to Israeli government, military, or intelligence institutions.


Training Data, Model Development, and Data Sourcing

No public evidence identified of Centrica or British Gas AI models being trained on datasets originating from Israel or the occupied territories, or of any arrangement granting access to surveillance-derived data from those contexts.

Centrica’s publicly known AI activity relates to domestic energy optimisation, smart thermostat learning algorithms (via Hive), predictive grid management, and customer service automation. None of these programmes has been linked in any public document to Israeli data sources or Israeli-state datasets.


Autonomous Systems and Lethal Applications

No public evidence identified. This category is structurally out of scope for an energy utility group. Centrica and British Gas have no known involvement in autonomous weapons systems, drone technology, or lethal autonomous systems.


Technology Ecosystem & R&D Footprint

Israeli R&D and Innovation Scouting Presence

Centrica Innovations maintained a documented Tel Aviv scouting presence from at least 2017 through 2019, as confirmed by the 2018 Centrica corporate narrative2 and the Global Corporate Venturing Powerlist 2019.3 The model involved dedicated technology scouts identifying investment targets in the Israeli startup ecosystem, with explicit interest in the energy-tech, cyber, and IoT segments.

Whether this presence remains active as of 2025–2026 is unknown. Centrica’s portfolio has contracted substantially since 2020; public disclosures of new Israeli investments or scout activity post-2021 have not been identified in this audit.

No public evidence identifies a formal R&D centre, engineering office, or laboratory operated by Centrica or British Gas within Israel, as distinct from the Innovations scouting function and the Panoramic Power acquired entity domiciled in Kfar Saba.


Confirmed Israeli Portfolio — Acquisitions and Investments


Unconfirmed Portfolio Claim — EchoCare Technologies

Prior AI states that Centrica awarded EchoCare Technologies, an Israeli elder-care passive monitoring company, a £25,000 grant through a Centrica Innovations Active Ageing Challenge. This claim is consistent with Centrica Innovations’ known challenge-based funding model and Israeli portfolio orientation but the specific award amount and recipient name cannot be independently confirmed from publicly available documents identified in this audit session. [Unconfirmed — prior AI only]


Patent and IP Co-development with Israeli Entities

No public evidence identified of co-development agreements, joint patents, or licensing arrangements between Centrica or British Gas and Israeli research institutions (Technion, Hebrew University, Weizmann Institute) or Israeli-domiciled entities beyond the commercial relationships already documented.


Centrica Business Solutions — Ongoing Israeli Technology Dependency

As of the 2023 Centrica corporate factsheet, Centrica Business Solutions remains an active division.12 Its current product offerings retain technology lineage from both the Panoramic Power acquisition (circuit-level monitoring) and the Indegy investment era (OT security). The depth of ongoing Israeli technology dependency within this business unit beyond the hardware and platform lineage already documented is not established by any current public disclosure.


Civil Society Scrutiny & Regulatory History

NGO and Academic Reports

No public evidence identified of any published NGO investigation, academic study, or UN report specifically examining Centrica’s or British Gas’s technology relationships with Israeli state entities or the Israeli defence and intelligence sector. Organisations active in this audit space — including Who Profits, Tech for Palestine, and AFSC Investigate — have not published a Centrica or British Gas-specific profile in any source independently known to this audit.


Boycott, Divestment and Sanctions Campaigns

No public evidence identified of an organised BDS or divestment campaign specifically targeting Centrica or British Gas on grounds of technology supply-chain relationships with Israel or Israeli state bodies. Centrica has been subject to shareholder pressure campaigns on environmental grounds and executive remuneration, but no technology-supply-chain-linked campaign directed at its Israeli vendor relationships appears in any publicly known record.


No public evidence identified of regulatory inquiries by the ICO, Ofgem, the CMA, NCSC, or any other UK body specifically examining Centrica’s or British Gas’s technology relationships with Israeli entities. Centrica and British Gas have faced Ofgem investigations and CMA scrutiny relating to energy pricing and customer service standards, but none of these actions bears on Israeli technology procurement.


Data Protection — Panoramic Power Cross-Border Transfer Disclosure

The publicly disclosed cross-border data transfer mechanism in the PowerRadar privacy notice11 — relying on the EU–Israel adequacy decision for transfers to the Israeli-domiciled Panoramic Power entity — represents the only documented data governance disclosure touching Israeli jurisdiction that has been identified in this audit. No ICO investigation or data subject complaint relating to this transfer mechanism appears in the public record.


End Notes

Footnotes

  1. https://www.centricabusinesssolutions.com/news/centrica-launches-new-innovations-venture

  2. https://www.centrica.com/media-centre/stories/2018/investing-in-israel-to-reshape-the-way-the-world-lives-works-and-moves/ 2 3

  3. https://globalventuring.com/content/uploads/2019/05/Powerlist2019.pdf 2

  4. https://www.centrica.com/media-centre/news/2018/centrica-invests-in-industrial-cyber-security-provider-indegy/ 2 3 4

  5. https://www.timesofisrael.com/cybersecurity-firm-indegy-raises-18-million-from-investors-including-centrica/ 2 3

  6. https://cyberscoop.com/ics-cybersecurity-company-indegy-series-b/ 2

  7. https://www.centrica.com/media/1112/annual_report_2018.pdf 2 3

  8. https://en.globes.co.il/en/article-centrica-acquires-israeli-co-panoramic-power-for-60m-1001080478 2

  9. https://www.renewableenergyworld.com/energy-business/energy-finance/centrica-buys-panoramic-power-to-partner-with-u-s-based-direct-energy/ 2

  10. https://www.centricabusinesssolutions.ie/sites/g/files/qehiga126/files/CentricaBusinessSolutions%20PAN-10-12%20Rev1.3.pdf 2 3

  11. https://support.powerradar.energy/privacy-notice 2 3 4 5

  12. https://www.centrica.com/media/nzmd0rvj/centrica-factsheet.pdf 2

  13. https://www.prnewswire.com/news-releases/sgn-selects-clicksoftware-to-provide-cloud-based-mobile-workforce-optimization-300581113.html

  14. https://www.salesforce.com/news/stories/clicksoftware-has-joined-the-salesforce-family/

  15. https://www.cyient.com/hubfs/5724847/CorporateBrochure/Brochure-Field_Service_Management-0622-SP-2.pdf

  16. https://www.contactbabel.com/wp-content/uploads/2017/08/UK-Contact-Centre-Decision-Makers-Guide-2015-13th-edition-v6.pdf 2

  17. https://aws.amazon.com/solutions/case-studies/centrica-services-case-study/ 2 3

  18. https://www.hso.co.uk/cloud-migration/azure/case-studies/centrica-application-replatforming 2 3