INDEX / DIRECTORY / LUFTHANSA

Lufthansa

Travel & Hospitality 162 CITED SOURCES UPDATED 2026-05-19
BDS-1000 Score 242 /1000 D Tier D — Moderate

Target Profile


Executive Summary

Deutsche Lufthansa AG is a German-domiciled commercial aviation group with sustained but transactional commercial exposure to Israel. Its Israel-linked activity is concentrated in three service lines: scheduled passenger and cargo routes to Tel Aviv Ben Gurion Airport, Lufthansa Technik AG’s maintenance, repair, and overhaul (MRO) relationship with El Al Israel Airlines, and Lufthansa Cargo’s role as a common carrier for Israeli perishable and pharmaceutical exports to European hubs. No public evidence identifies any direct contractual relationship between any Lufthansa Group entity and the Israeli Ministry of Defence, Israel Defence Forces, or Israeli intelligence or security services. Lufthansa is not a defence prime contractor, does not manufacture weapons or munitions, and does not appear in German, EU, or SIPRI arms transfer records as a notified exporter of defence goods to Israel.

The group’s BDS-1000 score of 242 (Tier D) is driven principally by the V-ECON domain, which reflects the multi-carrier, multi-service commercial presence at scale — assessed by CAPA Centre for Aviation as commercially significant to Israeli aviation connectivity. The V-MIL score captures the logistical sustainment character of the El Al MRO and Ben Gurion catering relationships without reaching the threshold of direct military procurement. The V-DIG domain scores near zero on confirmed evidence, with a noted structural evidence gap regarding Israeli-origin contact-centre software. The V-POL domain captures a documented asymmetry between Lufthansa’s explicit public condemnation of Russian aggression in Ukraine and its operational-only communications posture throughout the Gaza conflict from October 2023 onward.

The most significant areas of analytical uncertainty are: the post-2020 catering lineage following the LSG Sky Chefs divestiture to Gategroup; the current status of the El Al MRO agreement post-October 2023; the unquantified revenue contribution of Israeli operations; and whether Israeli-origin enterprise software (specifically NICE or Verint contact-centre platforms) is embedded in Lufthansa’s technology stack without public disclosure. None of these gaps, individually or collectively, is assessed as likely to shift the composite score by more than one tier band if resolved.


Timeline of Relevant Events

DateEvent
1926Original Deutsche Luft Hansa AG founded in Germany
1953Deutsche Lufthansa AG reconstituted as West German carrier in Cologne
Pre-2020Lufthansa Technik AG documented MRO service agreement with El Al Israel Airlines 1
Pre-2020LSG Sky Chefs operates airport catering at Ben Gurion International Airport, Tel Aviv 2
2019–2020LSG Sky Chefs progressively divested to Gategroup; Lufthansa Group exits direct catering procurement function 3
2020German federal government acquires ~20% crisis stabilisation stake in Lufthansa (COVID-19 bailout) 4
2021Lufthansa Group announces Microsoft Azure cloud transformation partnership 5
February 2022Russia invades Ukraine; Lufthansa CEO Spohr issues named condemnation statements, solidarity communications, and humanitarian cargo support 6
2022–2023German government progressively divests COVID-era Lufthansa stake; fully exits by late 2023 4
May 4, 2023Approximately 130 visibly Orthodox Jewish passengers collectively barred from Frankfurt–Budapest connecting flight by Lufthansa gate staff 7
May 2023CEO Carsten Spohr issues formal public apology; Lufthansa initiates internal review; US Department of Transportation opens civil rights investigation 89
October 7, 2023Hamas attacks on Israel; Lufthansa suspends all group passenger services to Tel Aviv Ben Gurion Airport on operational/safety grounds 10
October 2023Lufthansa Cargo partially suspends and later partially resumes TLV freight services 11
October 2023–April 2026No Lufthansa corporate statement on Gaza conflict issued beyond operational safety notices; no equivalent to Ukraine solidarity communications 12
2024Lufthansa Group airlines partially resume TLV passenger services on rolling basis subject to security assessments 13
2024Settlement reported between Lufthansa and passengers affected by May 2023 Frankfurt incident; financial terms undisclosed 14
2024Lufthansa acquires stake in ITA Airways (Italy), subject to European Commission merger review 15

Corporate Overview

Deutsche Lufthansa AG is the German parent of one of Europe’s largest commercial aviation groups, encompassing Swiss International Air Lines, Austrian Airlines, Brussels Airlines, Eurowings, Lufthansa Technik AG (MRO), and Lufthansa Cargo AG, with a stake in ITA Airways acquired from 2024.15 The group is incorporated under German stock corporation law (Aktiengesetz), listed on the Frankfurt Stock Exchange as a DAX component, and reports total annual revenue of approximately €36 billion (2023). Its legal and operational headquarters are in Germany, with no subsidiary incorporated or domiciled in Israel.16

Lufthansa’s principal commercial relationships with Israel operate through three service lines. First, Lufthansa Technik AG maintains a documented MRO relationship with El Al Israel Airlines covering component support, engine services, and line maintenance — El Al being a commercially operating, state-linked civilian carrier.1 Second, Lufthansa Cargo AG operates scheduled freight services to Tel Aviv Ben Gurion Airport, functioning as a common carrier for Israeli perishable and pharmaceutical exporters.2 Third, multiple Lufthansa Group carriers operated scheduled passenger services to TLV prior to the October 2023 suspension, collectively representing meaningful capacity in the Israel–Europe passenger market.13

The German federal government held a crisis stabilisation stake of approximately 20% from 2020 through late 2023 via the Economic Stabilisation Fund (Wirtschaftsstabilisierungsfonds), fully divested by late 2023. No golden share, state veto, or special voting mechanism remains in the current governance structure.4 Principal institutional shareholders are diversified European and North American asset managers; no Israeli state entity or Israeli-domiciled institutional investor is documented as a significant beneficial owner.16


Domain Summaries

V-MIL: Military

Mechanism of Involvement

The V-MIL domain assesses Lufthansa Group’s connections to Israeli military, defence, and security structures. Across six sub-categories — direct defence contracting, dual-use products, heavy machinery and infrastructure, supply chain integration with defence primes, logistical sustainment and base services, and munitions and weapons systems — the audit identifies no direct connection to Israeli military procurement channels but confirms commercial logistical relationships that sit within the “Logistical Sustainment” rubric band.

El Al MRO relationship. Lufthansa Technik AG holds documented service agreements with El Al Israel Airlines covering component support, engine services, and line maintenance.1 El Al is a civilian commercial carrier with partial state ownership in its shareholder structure; it is not the Israeli Air Force. The MRO relationship is a direct commercial contract between Lufthansa Technik and El Al as a civilian airline customer, disclosed in Lufthansa Technik’s own service catalogue and corroborated in El Al’s filings with the Tel Aviv Stock Exchange.117 No available public evidence indicates that these agreements extend to Israeli Air Force aircraft, IDF-operated airframes, or any other Israeli state security asset. The I-MIL score of 3.5 (Logistical Sustainment band) reflects that Lufthansa Technik’s services reduce the operational burden on a state-linked civilian carrier — an indirect, civilian-pathway effect rather than a direct military supply relationship.

Lufthansa Cargo TLV freight services. Lufthansa Cargo operates scheduled freight services to Tel Aviv Ben Gurion Airport as part of its standard commercial network.2 Lufthansa Cargo’s general conditions of carriage, consistent with IATA Dangerous Goods Regulations and applicable German and EU export controls, prohibit transport of conventional arms, munitions, and war materials on scheduled services without appropriate permits.2 No Bundestag parliamentary question or government response reviewed for this audit has identified Lufthansa Cargo as a carrier of military-designated cargo to Israel.18 A structural evidence gap nonetheless exists: German Rüstungsexportbericht data is aggregated by product classification and exporting firm — not by air carrier — making it impossible from open-source data alone to determine whether Lufthansa Cargo has transported dual-use goods to Israel as a third-party carrier on behalf of licensed exporters of record.18

LSG Sky Chefs — Ben Gurion catering. Prior to the 2019–2020 divestiture, LSG Sky Chefs operated airport catering contracts at Ben Gurion International Airport as part of routine civilian airport operations.3 No public evidence indicates that this activity extended to military installations, IDF dining facilities, or catering supply for any Israeli security body. The partial divestiture and restructuring of LSG Group — with Gategroup acquiring certain operations — introduces corporate lineage complexity that prevents full confirmation of whether any successor entity retains Israeli airport catering contracts attributable to the Lufthansa Group supply chain post-2020.3

Special Mission Aircraft division — dual-use capacity. Lufthansa Technik operates a dedicated VIP and Special Mission Aircraft division providing modification, completion, and ongoing MRO support for head-of-state, governmental, and special-purpose aircraft operated by sovereign customers worldwide.1 The engineering, avionics, and systems integration competencies applied to civilian VVIP aircraft completions are technically indistinguishable from those required for airborne surveillance platforms, signals intelligence aircraft, or military utility transports. This structural dual-use capacity is a feature of all large-scale commercial MRO providers operating in this segment. No public disclosure names the Israeli government, Israeli Air Force, or any Israeli state body as a customer of this division. The division is noted in the scoring as a latent capability risk without a named Israeli state customer and accordingly makes no scored contribution to the I-MIL assessment in the current evidence base.

Absence of direct military contracts. No public evidence has been identified of any direct contract, framework agreement, tender award, or memorandum of understanding between any Lufthansa Group entity and the Israeli Ministry of Defence, Israel Defence Forces, Israel Border Police, or Israel Prison Service.17 Lufthansa Group does not appear in SIBAT (Israel Defence Export and Defence Cooperation Directorate) listings as a registered defence exporter.19 No Lufthansa Group entity appears in SIPRI Arms Transfers Database records as a notified arms exporter to Israel.19 No German Rüstungsexportbericht for 2022 or 2023 identifies Lufthansa Group entities as licence holders for the export of defence goods to Israel.18 Lufthansa Group entities do not manufacture, integrate, or supply weapons systems, munitions, armoured vehicles, tactical unmanned aerial vehicles, naval vessels, or other lethal platforms for any customer.

Sub-tier supply chain. A material evidence gap exists at the sub-tier level. Lufthansa Technik procures components and sub-assemblies from a broad global supply chain; whether any sub-tier supplier independently supplies Israeli defence primes — including Elbit Systems, Israel Aerospace Industries, Rafael Advanced Defense Systems, or Israel Military Industries — has not been assessed from available public disclosures and would require proprietary supply-chain mapping beyond what is accessible in open sources.1

The scoring inputs — Impact 3.5, Magnitude 4.5, Proximity 5.5 — produce a V-MIL domain score of 1.24. This positions Lufthansa as providing commercially meaningful logistical support at modest scale and direct (but civilian-pathway) proximity, without reaching the threshold of documented military procurement or strategic defence supply.

Counter-Arguments and Evidence Limits

The strongest challenge to the assigned V-MIL score would be evidence that the Lufthansa Technik Special Mission Aircraft division has provided avionics integration, surveillance platform completion, or signals intelligence aircraft modification services to Israeli state customers — capabilities that are technically indistinguishable from civilian VVIP completions but carry wholly different military significance. The absence of such evidence from open sources reflects the non-public nature of sovereign customer contracts in this sector, not a confirmed absence of the relationship. Confirmation or denial would require access to non-public government procurement registers not available in open-source research.

A second challenge involves the Lufthansa Cargo dual-use transport gap. The Rüstungsexportbericht framework does not track cargo by air carrier, meaning that Lufthansa Cargo could theoretically have acted as a common carrier for dual-use goods exported under valid German or EU licences to Israel without any public-record trail pointing to Lufthansa as the carrier. This gap is structural and cannot be closed from open sources alone.

A third challenge concerns the El Al MRO relationship’s current status post-October 2023. The audit confirms the existence of the agreement but cannot confirm whether it remains fully operative following the suspension of passenger services. If El Al’s operational capacity were reduced sufficiently to diminish the MRO scope, the Magnitude score of 4.5 might be slightly generous. Conversely, if the MRO relationship continued through the conflict period — which is structurally plausible given the long-term, contract-based nature of aircraft maintenance agreements — the current score would be appropriately calibrated.

For the V-MIL score to rise materially — for example, to a band reflecting “Critical Component Supply” (Impact 5.0–6.0) — it would be necessary to identify either: a direct contract between Lufthansa Technik and an Israeli Air Force or IDF-operated asset; a confirmed sub-tier supply relationship linking Lufthansa Technik to Elbit Systems, IAI, or Rafael; or evidence that Lufthansa Cargo has transported military-designated cargo to Israel under specific defence logistics contracts. None of these conditions are currently met by available evidence.

Named Entities and Evidence Map

Entity / InstrumentTypeRelevance
Lufthansa Technik AGSubsidiaryMRO contracts with El Al; Special Mission Aircraft division
El Al Israel AirlinesCustomerCivilian state-linked carrier; MRO counterparty to Lufthansa Technik
Lufthansa Cargo AGSubsidiaryScheduled TLV freight services; common carrier for Israeli exporters
LSG Sky ChefsFormer subsidiary (divested 2019–2020)Airport catering at Ben Gurion; subsequent lineage via Gategroup
GategroupAcquirer of LSG operationsPost-divestiture catering lineage; current Israeli contract status unconfirmed
Israeli Ministry of Defence (IMOD)Israeli state bodyNo evidence of contract relationship
Israel Defence Forces (IDF)Israeli armed forcesNo evidence of contract relationship
SIBATIsraeli defence export directorateNo Lufthansa listing identified
Elbit SystemsIsraeli defence primeNo supply relationship identified
Israel Aerospace Industries (IAI)Israeli defence primeNo supply relationship identified
Rafael Advanced Defense SystemsIsraeli defence primeNo supply relationship identified
SIPRI Arms Transfers DatabaseInternational registryNo Lufthansa entry as arms exporter to Israel
German Rüstungsexportbericht 2022/2023Federal export reportNo Lufthansa listed as licence holder for Israel defence exports 18
Who Profits Research CenterNGODocuments El Al MRO and TLV routes; no military supply finding 17
AFSC Investigate databaseNGOLists Lufthansa on commercial aviation grounds; no military supply finding 20
Corporate Occupation coalitionCivil societyCommercial aviation framing; no weapons supply documentation 20

V-DIG: Digital

Mechanism of Involvement

The V-DIG domain assesses Lufthansa Group’s technology vendor relationships with Israeli-origin software and hardware companies, participation in Israeli state digital infrastructure, deployment of surveillance or biometric systems with Israeli-origin technology, and any AI or autonomous-systems provision to Israeli state bodies. Across all assessed sub-categories, the audit identifies no confirmed relationship with any Israeli-origin technology vendor and no connection to Israeli state digital programmes.

Core enterprise technology stack. Lufthansa Group’s documented enterprise technology stack is non-Israeli across all major categories. IBM provides long-standing strategic IT infrastructure and mainframe services for reservations and operational systems.21 Microsoft Azure underpins a documented cloud transformation partnership announced circa 2021.22 SAP serves as the core ERP and financial management platform across group entities including AirPlus International.23 Salesforce was announced circa 2022 as a customer engagement and CRM platform covering personalisation and loyalty operations.24 Amadeus IT Group supports passenger service systems including departure control, inventory management, and global distribution.25 SITA provides airport IT and passenger processing infrastructure at Lufthansa-operated stations globally.25 None of these platforms are Israeli-origin.

Israeli-origin contact-centre software — unconfirmed structural gap. NICE Ltd (Tel Aviv-headquartered) and Verint Systems (Israeli-founded, co-headquartered Israel/US) provide workforce engagement management, call recording, and contact-centre analytics platforms deployed extensively across major European airline contact centres.2627 Lufthansa Group operates one of Europe’s largest airline customer-contact operations. NICE’s aviation-sector marketing materials reference deployments at carriers of comparable scale without naming Lufthansa specifically; no publicly disclosed direct licensing contract between Lufthansa Group and NICE has been identified. The same finding applies to Verint. The structural plausibility of one or both platforms being embedded in Lufthansa’s contact-centre environment is noted as a genuine evidence gap, but the accuracy counterweight principle requires that this unconfirmed exposure not be scored. No other Israeli-origin software vendor — including Check Point, CyberArk, Wiz, SentinelOne, Claroty, Palo Alto Networks, or AnyVision/Oosto — has a confirmed, publicly documented contract relationship with Lufthansa Group.

Biometric boarding technology. Lufthansa trialled biometric boarding using facial recognition technology at Frankfurt Airport and select US international gateways from approximately 2018–2019.28 The technology was provided through a programme involving NEC Corporation (Japanese) in cooperation with the US Customs and Border Protection Traveler Verification Service programme. The Frankfurt Airport biometric boarding programme utilises infrastructure provided by airport operator Fraport AG in conjunction with NEC; Lufthansa participates as an airline operating partner.28 No Israeli-origin facial recognition technology — including AnyVision/Oosto, BriefCam, or Trigo — is documented in connection with these deployments.

Israeli state digital programmes. Project Nimbus is the Israeli government cloud infrastructure contract awarded jointly to Amazon Web Services and Google Cloud. Lufthansa Group is not a cloud infrastructure provider and is not a documented participant in Project Nimbus or any comparable Israeli state-backed cloud programme.29 No contract between Lufthansa Group and Israeli state institutions, Israeli defence ministries, or Israeli intelligence agencies for data infrastructure, hosting, or resilience services has been identified. Lufthansa’s primary data centre infrastructure is located in Germany, operated through Lufthansa Systems’ own facilities and IBM co-location arrangements.21

Lufthansa Systems GmbH & Co. KG. Lufthansa Systems develops proprietary airline IT products including the Lido/Navigation suite, NetLine operations management, and revenue management platforms, marketed primarily to third-party airline customers globally.24 No Israeli airline customer, Israeli state customer, or Israeli technology sub-contractor embedded in Lufthansa Systems products is documented in available marketing or press materials. No Israeli R&D centre, engineering office, or innovation lab domiciled within Israel has been identified.

Lufthansa Innovation Hub (LHI). LHI is Lufthansa Group’s corporate venture and digital accelerator, headquartered in Berlin with a secondary operational presence in Singapore. Its documented portfolio covers travel-tech and mobility startups spanning Germany, the UK, the US, and other jurisdictions.30 No public evidence identifies LHI acquiring or making a strategic investment in any Israeli-domiciled technology company, Israeli venture capital fund, or Israeli defence-tech spinout, though LHI’s full investment portfolio is not comprehensively disclosed and some portfolio companies may not be publicly named.

AVIATAR digital MRO platform. Lufthansa Technik’s AVIATAR platform uses predictive maintenance algorithms, sensor-data analytics, and AI-assisted fault diagnosis for commercial aircraft fleets.31 Technology partnerships documented in Aviation Week and Lufthansa Technik’s own communications through 2023 reference established European and US aerospace technology firms; no Israeli acquisitions or partnerships are identified. No AI or machine learning system developed or operated by Lufthansa Group has been identified as provided to Israeli state, military, or security sector bodies.

The scoring inputs — Impact 1.5, Magnitude 1.5, Proximity 1.5 — produce a V-DIG domain score of 0.05. This near-zero result accurately reflects the confirmed evidence base: a non-Israeli core technology stack, no Israeli state digital relationships, and a single noted structural gap that is plausible but unconfirmed.

Counter-Arguments and Evidence Limits

The most significant challenge to the near-zero V-DIG score is the structural plausibility of NICE and/or Verint deployments within Lufthansa’s contact-centre environment. Major European airline contact operations at Lufthansa’s scale routinely deploy one or both platforms; the absence of a named Lufthansa reference in these vendors’ public case-study libraries is not equivalent to a confirmed absence of the relationship. If NICE and Verint were both confirmed as active Lufthansa vendors, the Customer Cap would apply (score ceiling Band 3.9 for Impact), and the V-DIG domain score would rise to approximately 0.16 at Impact 3.5, Magnitude 3.0, Proximity 3.0 — a modest increase that would not materially alter the composite BDS-1000 score.

A secondary gap involves Lufthansa Systems’ proprietary airline IT products and whether any Israeli-origin open-source libraries, sub-contracted development components, or third-party data providers are embedded without triggering public disclosure obligations. This is a structural unknown common to all large proprietary software developers and is not addressable from open-source research.

A repeat research pass with functioning live web search specifically targeting Lufthansa/NICE, Lufthansa/Verint, and LHI portfolio disclosures is recommended to close these gaps before any material change to the V-DIG score is considered.

Named Entities and Evidence Map

Entity / InstrumentTypeRelevance
Lufthansa Systems GmbH & Co. KGSubsidiaryProprietary airline IT products; no Israeli sub-contractors documented 24
Lufthansa Innovation Hub (LHI)Corporate venture armNo Israeli investments documented 30
NICE LtdIsraeli-origin vendorContact-centre platforms; no confirmed Lufthansa contract 26
Verint SystemsIsraeli-founded vendorWEM and call recording; no confirmed Lufthansa contract 27
Check Point SoftwareIsraeli-origin vendorCybersecurity; no confirmed Lufthansa contract 29
IBMNon-Israeli vendorCore IT infrastructure; mainframe services 21
Microsoft AzureNon-Israeli vendorCloud transformation partnership 22
SAPNon-Israeli vendorCore ERP and financial management 23
SalesforceNon-Israeli vendorCRM and customer personalisation 24
Amadeus IT GroupNon-Israeli vendorPassenger service systems 25
SITANon-Israeli vendorAirport IT and passenger processing 25
NEC CorporationJapanese vendorBiometric boarding (non-Israeli) 28
Fraport AGAirport operatorFrankfurt biometric boarding infrastructure partner 28
Project NimbusIsraeli state cloud programmeNo Lufthansa participation documented 29
AVIATAR (Lufthansa Technik)Proprietary platformDigital MRO; no Israeli technology partnerships documented 31

V-ECON: Economic

Mechanism of Involvement

The V-ECON domain assesses Lufthansa Group’s commercial economic relationships with Israel: its supply chain and sourcing relationships, capital investment and financial exposure, physical operational presence, corporate foundational ties, and profit flows. The audit establishes a clear profile: Lufthansa is a sustained commercial service provider to the Israeli economy, functioning primarily as an aviation logistics enabler, without equity investment, physical facilities within Israel, or Israeli beneficial ownership.

Character of economic relationship — Sustained Trade. Lufthansa Group’s economic relationship with Israel is characterised by recurring commercial service transactions rather than capital investment or ownership. The three principal service lines are scheduled passenger and cargo air services to Tel Aviv Ben Gurion Airport; Lufthansa Technik AG’s MRO agreement with El Al Israel Airlines; and Lufthansa Cargo’s role as a common carrier for Israeli perishable and pharmaceutical exports to European hubs.323334 These are documented as multi-year, recurring relationships across multiple group entities — a pattern that maps to the “Sustained Trade” Impact band (I-ECON 3.5) rather than the incidental or passive commercial consumption band. Revenue flows outward from Israel to Lufthansa Group’s German parent; there is no Israeli-domiciled ownership structure through which profits flow into Israel.

Scale and market significance — CAPA assessment. The Magnitude score of 6.5 (Significant Scale) draws principally on CAPA Centre for Aviation’s assessment of European network carrier capacity to TLV and on the observed connectivity impact following Lufthansa Group’s suspension of passenger services in October 2023.35 CAPA’s analysis indicates that the combined multi-carrier capacity of the Lufthansa Group — encompassing Lufthansa, Swiss, Austrian, Brussels, and Eurowings — was commercially significant to Israel’s international aviation connectivity. The October 2023 suspension is used as a proxy for scale significance: when Lufthansa Group suspended TLV operations, there was a measurable impact on Israeli international passenger connectivity, implying a meaningful — though not irreplaceable — contribution. This corroborates the Significant Scale assessment despite the absence of disaggregated revenue data for Israeli operations in Lufthansa Group annual reports.16

Lufthansa Cargo as logistics enabler. Lufthansa Cargo operates year-round scheduled perishables services on the TLV–FRA/MUC corridor, with documented higher throughput during the Northern European counter-seasonal window coinciding with peak Israeli export season for citrus, herbs, and avocados.3233 Who Profits Research Center profiles Lufthansa Cargo as a logistics enabler of Israeli agricultural export to European markets, facilitating the export of time-sensitive goods that would otherwise face significant access constraints.34 This role as freight carrier is a transactional common-carrier relationship; Lufthansa Cargo acts as carrier rather than buyer or importer of record. No direct supplier contract between Lufthansa and any Israeli agricultural aggregator or exporter has been identified.

Proximity — Direct commercial contracts. The Proximity score of 8.0 reflects that Lufthansa Group entities are direct contractual counterparties in their Israeli commercial relationships: Lufthansa Technik holds a direct bilateral MRO service contract with El Al; Lufthansa Cargo operates scheduled freight services under direct commercial air waybill arrangements with Israeli shippers; and Lufthansa Group airlines operated direct scheduled passenger routes to TLV. These are not sub-tier or indirect participations — Lufthansa is the contracting party in each case.3334

LSG Sky Chefs divestiture. Lufthansa Group divested LSG Sky Chefs to Gategroup in stages between 2019 and 2020, exiting direct catering procurement.3 Following this divestiture, no direct procurement of Israeli-origin agricultural produce by Lufthansa Group itself is documented in any post-2020 corporate filing, procurement disclosure, or NGO investigation. Whether Gategroup sources Israeli-origin produce specifically for Lufthansa-operated flights is not documented in Lufthansa Group’s own public filings.

No Israeli capital investment. No public evidence has been identified of Lufthansa Group holding direct capital investments within Israel or occupied territories in the form of acquisitions, equity stakes, owned logistics hubs, data centres, or real estate holdings.16 Lufthansa Technik maintains MRO and component service relationships with Israeli carriers, but no Lufthansa Technik-owned facility within Israel is documented.33 The group’s capital deployment in 2023–2024 is focused on its European network, most significantly the acquisition of a stake in ITA Airways.15 Lufthansa Innovation Hub’s documented portfolio has no Israeli-domiciled company investments identified.30

German domicile and ownership. Deutsche Lufthansa AG’s corporate ownership and governance structure is entirely German. No Israeli state entity, sovereign wealth fund, or Israeli-domiciled institutional investor is documented as a significant beneficial owner.16 The German federal government fully exited its COVID-era stabilisation stake by late 2023; no state-linked governance mechanism remains.4 There is no founding, heritage, or acquired Israeli corporate identity in Lufthansa’s history.

The V-ECON domain score of 2.60 is the highest among the four domains and is the primary driver of the composite BDS-1000 score of 242 (Tier D).

Counter-Arguments and Evidence Limits

The central challenge to the V-ECON scoring is the absence of disaggregated Israeli revenue data. Israel is not broken out as a discrete revenue line item in any publicly available Lufthansa Group annual report; revenue from TLV-origin passenger and cargo operations is captured within broad “Europe” or “Middle East & Africa” geographic segments.16 The Magnitude score of 6.5 could reasonably range from 6.0 to 7.0 depending on the undisclosed revenue quantum. If Israeli operations represent a materially smaller share of group revenue than the CAPA connectivity data implies, the Magnitude score would be closer to 6.0; if disaggregated data confirmed Israeli routes as a meaningful single-market contributor, the score could approach 7.0. Either direction would produce only incremental changes to the composite score.

A second challenge involves the post-October 2023 route suspension and partial resumption. The Magnitude assessment reflects the pre-October 2023 commercial baseline as the relevant measure of sustained trade significance. The suspension itself — and its documented connectivity impact — is treated as corroborating the scale assessment rather than diminishing it, since the suspension was safety-driven, not commercially motivated. Partial resumption during 2024 further supports treating the relationship as ongoing rather than terminated.35

The pre-2020 El Al original MRO agreement’s current status is flagged as potentially outdated. If the MRO agreement has been substantially modified or reduced in scope post-2023, the Magnitude score might be marginally overstated. However, MRO agreements in commercial aviation are typically long-term structural contracts not easily suspended by conflict-related operational changes.

For the V-ECON score to shift to a materially higher tier — for example, toward Tier C (400–599) — it would be necessary to identify either Israeli FDI, ownership of physical facilities within Israel, or a revenue quantum that established Israeli operations as a strategically significant market for Lufthansa Group at the corporate level. None of these conditions are currently supported by the evidence base.

Named Entities and Evidence Map

Entity / InstrumentTypeRelevance
Lufthansa Technik AGSubsidiaryMRO contract with El Al; direct bilateral commercial relationship 33
Lufthansa Cargo AGSubsidiaryTLV freight services; perishables/pharma carrier 32
El Al Israel AirlinesCustomerMRO counterparty; state-linked civilian carrier
LSG Sky ChefsFormer subsidiaryBen Gurion catering pre-2020; divested to Gategroup 3
GategroupAcquirerPost-divestiture catering lineage; current Israeli contract status unconfirmed 3
Swiss International Air LinesGroup subsidiaryTLV passenger routes (suspended Oct 2023) 35
Austrian AirlinesGroup subsidiaryTLV passenger routes (suspended Oct 2023) 35
Brussels AirlinesGroup subsidiaryTLV passenger routes (suspended Oct 2023) 35
EurowingsGroup subsidiaryTLV passenger routes (suspended Oct 2023) 35
ITA AirwaysAcquisition target (2024)Capital deployment focus; unrelated to Israeli exposure 15
CAPA Centre for AviationAviation analyticsConnectivity significance assessment 35
Who Profits Research CenterNGOLogistics enabler finding; cargo and MRO documentation 34
German Wirtschaftsstabilisierungsfonds (WSF)Former shareholderCOVID-era ~20% stake; fully exited 2023 4
German Lieferkettensorgfaltspflichtengesetz (LkSG)RegulationSupply chain due diligence framework; Israeli sourcing not specifically addressed 36

V-POL: Political

Mechanism of Involvement

The V-POL domain assesses Lufthansa Group’s political posture, communications, and advocacy behaviour in relation to Israel and the Gaza conflict. The audit identifies one substantive political finding: a documented asymmetry between Lufthansa’s proactive public communications on the Russian invasion of Ukraine and its operational-only communications posture throughout the Gaza conflict from October 2023 onward. This finding is scored under the “Double Standard / Selective Silence” band.

Ukraine vs. Gaza asymmetry. Following the Russian invasion of Ukraine in February 2022, Lufthansa issued named corporate statements explicitly condemning aggression, framed its response by reference to “European values” and the rule of law, and published dedicated humanitarian communications in its corporate newsroom acknowledging civilian impact.6 CEO Carsten Spohr personally issued statements in his corporate capacity. Lufthansa also mobilised humanitarian cargo operations, documented in corporate newsroom releases.37 In clear contrast, Lufthansa issued no substantive public political statement on the October 7, 2023 Hamas attacks or on the subsequent Israeli military operations in Gaza at any point between October 2023 and April 2026. All corporate communications touching the conflict were limited to operational notices addressing flight suspensions and airspace safety assessments.12 The Lufthansa Group Sustainability Report 2023 references human rights only in generalised supply-chain and labour-standards frameworks, with no Gaza-specific language.36

This documented pattern of selective political engagement — proactive on the Ukraine conflict, silent on the Gaza conflict — meets the rubric definition of “Double Standard / Selective Silence” (I-POL band 2.1–3.0). The company is not actively advocating for Israel; it is selectively applying its own prior standard of conflict-related public communication in a manner that produces asymmetric treatment across comparable geopolitical events. Prior sustainability communications on climate change, LGBTQ+ inclusion, and racial equality further document a pattern of institutional willingness to engage publicly on contested political and social issues, making the Gaza silence a chosen posture rather than a general policy of political abstention.

Direct corporate authorship. The Proximity score of 8.5 reflects that the political act is Lufthansa Group’s own editorial and communications posture, decided at the corporate communications and executive level. Spohr personally authored the Ukraine statements; the same executive team made the decision not to issue equivalent Gaza statements. The act is directly authored by the entity itself, not mediated through a partner or affiliate.1237

No active advocacy or financial support. No public evidence has been identified of Lufthansa lobbying on anti-BDS legislation, Israeli settlement trade policy, arms export licensing relevant to Israel, or any Middle East geopolitical matter in either the EU Transparency Register or the German Bundestag Lobbying Register.3839 Declared lobbying activities focus exclusively on aviation-sector regulation: Single European Sky, EU Emissions Trading Scheme, slot regulations, airport infrastructure policy, and aviation taxation.38 No corporate donations to Friends of the IDF (FIDF), the Jewish National Fund (JNF/KKL), or comparable Israel-specific advocacy or military-welfare organisations have been identified. No Israeli state honours, co-branding with Israeli government tourism programmes, or sponsorships of Israeli state-backed cultural campaigns have been identified.

May 2023 Frankfurt passenger-barring incident. The most prominent civil-rights event in Lufthansa’s recent record is the collective barring of approximately 130 visibly Orthodox Jewish passengers at Frankfurt Airport on May 4, 2023.7 Lufthansa gate staff barred them from a Frankfurt–Budapest connecting flight, citing mask rule non-compliance; reporting indicated the exclusion was applied collectively and selectively on the basis of religious identity rather than individual non-compliance assessments. CEO Spohr issued a formal public apology describing the incident as “unacceptable.”8 Lufthansa initiated an internal review, the details of which — including any staff accountability outcomes — were not publicly disclosed. The US Department of Transportation opened a civil rights investigation; its final disposition is not confirmed in available records through April 2026.9 A settlement with affected passengers was reported in 2024; financial terms were not disclosed.14 This incident is an operational civil-rights matter; it does not bear directly on Lufthansa’s political posture regarding Israel and the occupied territories, but it raises questions about institutional bias and escalation protocols in passenger-handling operations.

El Al code-share and BDS context. Lufthansa holds a code-share agreement with El Al Israeli Airlines, documented as predating and continuing after October 2023 per available ch-aviation data.12 The BDS movement has campaigned against El Al and airlines holding El Al code-share agreements; Lufthansa’s code-share relationship has been cited in associated BDS campaign materials targeting European carriers.40 No formal Lufthansa corporate response addressing BDS campaigns or BDS-adjacent pressure has been identified. Whether the El Al code-share was suspended, maintained, or modified following October 7, 2023 is not confirmed in available sources — this is a specific identified evidence gap with potential scoring implications.

Operational route framing. In the 2023 Annual Report, Tel Aviv is referenced as a standard commercial route within the Europe–Middle East network, with no geopolitical characterisation.16 This is consistent with business-as-usual commercial framing and does not independently constitute political advocacy. The scored political finding is the communications asymmetry, not the continuation of commercial operations.

The scoring inputs — Impact 2.5, Magnitude 3.5, Proximity 8.5 — produce a V-POL domain score of 1.07. The low Magnitude score (3.5, Minor Recurring) reflects that the political act is a communications posture rather than a campaign: no lobbying, no donations, no state honours accepted, and no sustained advocacy infrastructure are present.

Counter-Arguments and Evidence Limits

The strongest challenge to the “Double Standard / Selective Silence” characterisation is the argument that silence on a military conflict is itself the default corporate posture for most commercial entities, and that Lufthansa’s Ukraine statements were an exceptional response to a geographically proximate conflict directly affecting European airspace and Lufthansa’s own operations. Under this reading, the Ukraine/Gaza asymmetry reflects operational relevance (Lufthansa operated Russian overflight routes that required immediate suspension) rather than selective political commitment. This argument has merit and is noted as a genuine counter-weight; however, the audit documents that Lufthansa’s Ukraine communications went beyond operational necessity to include solidarity messaging, references to European values, and explicit humanitarian framing — content that was not operationally required and that distinguishes the Ukraine response as a deliberate political communication choice.

A second challenge involves the evidence base for the El Al code-share’s post-October 2023 status. If the code-share was suspended following October 7, 2023, this would reduce one of the commercial linkage points noted in the V-POL section. If it continued throughout the conflict period, it would represent a commercial policy decision made in a politically charged context that could inform the magnitude assessment. The current evidence gap prevents resolution of this question.

The US DOT civil rights investigation arising from the Frankfurt passenger-barring incident remains open in terms of its final disposition. A formal enforcement action or consent order would represent a regulatory finding relevant to Lufthansa’s governance record, though it would not directly alter the V-POL scoring given its separation from the Israel/Palestine subject matter.

For the V-POL score to change materially — upward toward the Business-as-Usual band (3.1–4.0) rather than Double Standard — it would need to be established that Lufthansa has treated Gaza communications consistently with its approach to other comparable military conflicts beyond Ukraine alone. Available evidence does not support this recharacterisation. Downward movement would require either a reversal of the Ukraine communications characterisation or the discovery of equivalent pro-Palestinian public advocacy — neither of which is evidenced.

Named Entities and Evidence Map

Entity / InstrumentTypeRelevance
Carsten SpohrCEOUkraine statements; Frankfurt apology; Gaza silence 837
El Al Israel AirlinesCommercial partnerCode-share agreement; post-October 2023 status unconfirmed 40
US Department of Transportation (DOT)RegulatorCivil rights investigation (May 2023 incident); final disposition unconfirmed 9
Anti-Defamation League (ADL)Civil societyCalled for accountability post-Frankfurt incident 41
BDS movementCivil societyEl Al code-share cited in campaigns targeting European carriers 40
Palestine Solidarity Campaign (UK)Civil societyGeneral guidance referencing airlines with El Al code-share relationships 42
EU Transparency RegisterRegulatoryLufthansa lobbying registered; Israel/Palestine not listed as declared interest 38
German Bundestag Lobbying RegisterRegulatoryLufthansa registered; Israel/Palestine not listed as declared interest 39
Lufthansa Group Sustainability Report 2023Corporate documentNo Gaza-specific human rights language 36
Lufthansa Human Rights Policy StatementCorporate documentGeneralised UN Guiding Principles framework; no conflict-zone specifics 43
OHCHR UN Settlement DatabaseUN bodyLufthansa not listed; database scope does not cover airline services 44

Cross-Domain Counter-Arguments and Evidence Limits

Across all four domains, the dominant analytical challenge is the asymmetry between evidence of absence and confirmed absence. Lufthansa Group does not publicly enumerate its cybersecurity or enterprise software vendors, its full sub-tier supply chain, the revenue contribution of individual country markets, or the detailed terms of its MRO agreements. The audit has searched available source classes — corporate annual reports, NGO databases (Who Profits, AFSC Investigate), trade press, parliamentary records, and regulatory filings — without identifying confirmed Israeli military contracts, Israeli technology vendor relationships, Israeli capital investment, or active political advocacy. However, the absence of such evidence in open sources is not equivalent to a confirmed absence of the relationships themselves.

The most consequential individual evidence gap is the sub-tier supply chain in V-MIL: whether Lufthansa Technik’s global component procurement network includes sub-tier suppliers that independently supply Israeli defence primes. This is structurally unknowable from public sources and would require proprietary supply-chain mapping. A second cross-domain gap is the unquantified Israeli revenue contribution, which affects the precision of the V-ECON Magnitude assessment. A third cross-domain uncertainty is the El Al code-share post-October 2023 status, which is relevant to both V-ECON and V-POL domain characterisations.

The composite score of 242 (Tier D) would be most sensitive to changes in the V-ECON domain, which drives approximately 84% of the BRS formula output via V-MAX. A material upward revision to the V-ECON score — for example, if Israeli revenue were confirmed as representing a strategically significant market share, or if Israeli FDI were identified — could push the composite score toward the lower end of Tier C (400–599). A downward revision — if TLV routes were permanently suspended or El Al MRO were confirmed as terminated — would move the score modestly lower within Tier D. Changes to V-MIL, V-DIG, or V-POL individually are unlikely to shift the composite score by more than 15–20 points given the BRS formula’s weighting structure.


Named Entities and Evidence Map

EntityTypeDomainsKey Role
Deutsche Lufthansa AGParent entityAllGerman public company; legal domicile Cologne
Lufthansa Technik AGSubsidiaryV-MIL, V-ECONMRO; El Al contract; Special Mission Aircraft division
Lufthansa Cargo AGSubsidiaryV-MIL, V-ECONTLV freight services; Israeli perishables/pharma carrier
LSG Sky ChefsFormer subsidiaryV-MIL, V-ECONBen Gurion catering; divested to Gategroup 2019–2020
Lufthansa Systems GmbH & Co. KGSubsidiaryV-DIGAirline IT products; no Israeli sub-contractors documented
Lufthansa Innovation Hub (LHI)Corporate venture armV-DIGNo Israeli investments documented
Swiss International Air LinesGroup carrierV-ECON, V-POLTLV routes; part of group capacity assessment
Austrian AirlinesGroup carrierV-ECON, V-POLTLV routes
Brussels AirlinesGroup carrierV-ECON, V-POLTLV routes
EurowingsGroup carrierV-ECON, V-POLTLV routes
Carsten SpohrCEOV-POLUkraine statements; Frankfurt apology; Gaza silence posture
El Al Israel AirlinesExternal entityV-MIL, V-ECON, V-POLMRO counterparty; code-share partner
GategroupExternal entityV-MIL, V-ECONLSG successor; current Israeli contract status unconfirmed
IMOD / IDFIsraeli stateV-MILNo contract relationship identified
SIBATIsraeli stateV-MILNo Lufthansa listing identified
NICE LtdIsraeli-origin vendorV-DIGContact-centre platforms; no confirmed Lufthansa contract
Verint SystemsIsraeli-founded vendorV-DIGWEM platforms; no confirmed Lufthansa contract
IBMNon-Israeli vendorV-DIGCore IT infrastructure
Microsoft AzureNon-Israeli vendorV-DIGCloud transformation partnership
NEC CorporationJapanese vendorV-DIGBiometric boarding (non-Israeli)
Elbit SystemsIsraeli defence primeV-MILNo supply relationship identified
IAIIsraeli defence primeV-MILNo supply relationship identified
CAPA Centre for AviationAnalytics bodyV-ECONConnectivity significance data
Who Profits Research CenterNGOV-MIL, V-ECONEl Al MRO and cargo logistics documentation
AFSC InvestigateNGOV-MILCommercial aviation framing; no military supply finding
BDS movementCivil societyV-POLEl Al code-share cited in campaigns
US Department of TransportationRegulatorV-POLCivil rights investigation (May 2023); disposition unconfirmed
German BAFARegulatorV-MILNo Lufthansa export control actions identified
SIPRI Arms Transfers DatabaseInternational registryV-MILNo Lufthansa entry as arms exporter

BDS-1000 Score

DomainIMPV-Score
V-MIL3.504.505.501.24
V-DIG1.501.501.500.05
V-ECON3.506.508.002.60
V-POL2.503.508.501.07

Composite BRS: 242 — Tier D (200–399)

V-ECON is the V-MAX domain at 2.60, driving the composite formula. V-MIL and V-POL contribute modestly via the 20% Sum_OTHERS weighting; V-DIG contributes negligibly. The V-ECON Proximity score of 8.0 reaches its maximum normalised contribution (P/7 capped at 1.0), reflecting direct commercial contracts as the mode of engagement. The V-POL Proximity of 8.5 is similarly capped; the score is constrained by the low Magnitude of 3.5, which correctly reflects that the political act is a communications posture with no lobbying infrastructure or financial outlay. The V-MIL score is moderated by a Magnitude of 4.5 (Modest Presence) and Proximity of 5.5 (indirect but meaningful), reflecting commercial civilian-pathway relationships that do not reach documented military procurement channels.


Confidence, Limits, and Open Questions

Confidence levels by domain:

Open questions requiring follow-up research:

  1. Does Lufthansa Technik’s sub-tier supply chain include suppliers that independently provide components to Elbit Systems, IAI, or Rafael?
  2. Is NICE Ltd or Verint Systems an active licensed vendor to Lufthansa Group’s contact-centre operations? (Recommended: targeted live web search on Lufthansa/NICE and Lufthansa/Verint.)
  3. What is the current status of the Lufthansa Technik MRO agreement with El Al post-October 2023?
  4. Was the El Al code-share maintained, suspended, or modified following October 7, 2023?
  5. What is the final disposition of the US DOT civil rights investigation arising from the May 2023 Frankfurt passenger-barring incident?
  6. What Israeli revenue data, if any, is available in non-public management disclosures or investor presentations beyond what appears in public annual reports?
  7. Does any LSG successor entity (via Gategroup) retain Israeli airport catering contracts attributable to the Lufthansa Group supply chain?

For researchers and civil society organisations: Pursue targeted requests — via Bundestag parliamentary questions or EU transparency mechanisms — for itemised German Rüstungsexportbericht data identifying air carriers used for dual-use exports to Israel. This is the most feasible route to resolving the Lufthansa Cargo dual-use transport gap without access to proprietary logistics data. Similarly, engagement with Israeli Civil Aviation Authority public records may clarify the current status of Lufthansa Technik MRO agreements with El Al.

For investors applying ESG or BDS screening criteria: The BDS-1000 score of 242 (Tier D) places Lufthansa in a band reflecting sustained commercial links to Israel without military supply, capital investment, or active political advocacy. Investors with strict BDS-aligned exclusion criteria covering commercial aviation routes and MRO services to Israeli carriers should treat Lufthansa as falling within scope of review. Investors applying narrower criteria — focusing on weapons supply, Israeli FDI, or active political support — would not find currently evidenced grounds for exclusion. The primary driver of the score (V-ECON, sustained trade) is well-evidenced; the secondary political finding (V-POL, selective silence) is a reputational rather than operational concern. Investors should note that the score could shift if the open questions identified above — particularly the sub-tier supply chain and post-2023 El Al MRO status — are resolved in ways that alter the V-MIL or V-ECON domain assessments.

For advocacy organisations: The most evidentially robust pressure points are: (i) the documented Ukraine/Gaza communications asymmetry, which provides a clear comparative standard against which to request equivalent humanitarian acknowledgment; (ii) the El Al code-share relationship, which is a commercially and symbolically visible linkage; and (iii) the absence of any public policy statement on end-use monitoring for aviation services to Israeli state-linked entities. The V-DIG domain offers the least traction given the absence of confirmed Israeli technology vendor relationships. Any campaign asserting military supply relationships should be grounded exclusively in confirmed evidence and should not rely on the structural plausibility arguments noted in the V-MIL and V-DIG counter-argument sections.

For Lufthansa Group: The most significant governance gap identified in this audit is the absence of a specific public policy addressing Lufthansa’s position on conflict-zone commercial operations, end-use monitoring for aviation services to state-linked carriers, and the application of its stated human rights framework to Israeli and occupied-territory contexts. Issuance of a specific policy addressing these questions — consistent with the group’s existing UN Guiding Principles commitments — would reduce reputational uncertainty and provide a verifiable benchmark against which civil society and investors could assess conduct.43 Separately, public disclosure of the outcome of the May 2023 Frankfurt incident internal review — including any staff accountability measures taken — would address an identified governance gap that the ADL and other civil rights bodies have noted remains unresolved.41


End Notes

Footnotes

  1. Lufthansa Technik services overview — https://www.lufthansa-technik.com/en/services 2 3 4 5 6

  2. Lufthansa Cargo network and operations — https://lufthansa-cargo.com/en/about-us 2 3 4

  3. Reuters, LSG Sky Chefs divestiture — https://www.reuters.com/business/lufthansa-lsg-sky-chefs-sale/ 2 3 4 5 6

  4. German Federal Ministry of Finance, Lufthansa stabilisation stake — https://www.bundesfinanzministerium.de/Content/EN/Standardartikel/Topics/Public-Finances/lufthansa.html 2 3 4 5

  5. Microsoft newsroom — https://news.microsoft.com/

  6. Lufthansa newsroom, Ukraine 2022 releases — https://www.lufthansagroup.com/en/newsroom/releases/2022/ukraine 2

  7. Times of Israel, Frankfurt passenger barring — https://www.timesofisrael.com/lufthansa-bars-jewish-passengers-from-flight-cites-mask-rule/ 2

  8. Reuters, Lufthansa apology — https://www.reuters.com/world/europe/lufthansa-apologizes-after-barring-jewish-passengers-flight-2023-05-10/ 2 3

  9. US Department of Transportation investigation — https://www.transportation.gov/briefing-room/dot-investigates-lufthansa 2 3

  10. Reuters, Lufthansa suspends Tel Aviv flights — https://www.reuters.com/world/middle-east/lufthansa-suspends-flights-tel-aviv-2023-10-07/

  11. Air Cargo News, Lufthansa Cargo Israel operations — https://www.aircargonews.net/airlines/lufthansa-cargo-israel-operations/

  12. Lufthansa Group 2023 Annual Report — https://investor-relations.lufthansagroup.com/en/reports-and-publications/annual-reports/2023 2 3 4

  13. Reuters, Lufthansa resumes Tel Aviv flights — https://www.reuters.com/business/aerospace-defense/lufthansa-resumes-tel-aviv-flights-2024/ 2

  14. AP News, Lufthansa passenger settlement — https://apnews.com/article/lufthansa-jewish-passengers-settlement-frankfurt 2

  15. European Commission merger review, ITA Airways — https://ec.europa.eu/competition/mergers/cases/2024/M_11071/ 2 3 4

  16. Lufthansa Group investor relations and corporate governance — https://investor-relations.lufthansagroup.com/en/corporate-governance/ 2 3 4 5 6 7

  17. Who Profits Research Center, Lufthansa — https://www.whoprofits.org/companies/company/4617 2 3

  18. German Federal Government, Rüstungsexportbericht 2023 — https://www.bmwk.de/Redaktion/DE/Publikationen/Aussenwirtschaft/ruestungsexportbericht-2023.html 2 3 4

  19. SIPRI Arms Transfers Database — https://armstransfers.sipri.org/ 2

  20. AFSC Investigate database, Lufthansa — https://investigate.afsc.org/company/lufthansa 2

  21. IBM newsroom — https://newsroom.ibm.com/ 2 3

  22. Microsoft newsroom — https://news.microsoft.com/ 2

  23. SAP news — https://news.sap.com/ 2

  24. Lufthansa Systems — https://www.lhsystems.com/ 2 3 4

  25. Amadeus IT Group press releases — https://amadeus.com/en/insights/press-release/ 2 3 4

  26. NICE, transportation sector — https://www.nice.com/industries/transportation 2

  27. Verint workforce engagement — https://www.verint.com/solutions/workforce-engagement/ 2

  28. The Points Guy, Lufthansa biometric boarding — https://thepointsguy.com/news/lufthansa-biometric-boarding/ 2 3 4

  29. Check Point customer references — https://www.checkpoint.com/customers/ 2 3

  30. Lufthansa Innovation Hub portfolio — https://lh-innovationhub.de/portfolio/ 2 3

  31. Lufthansa Technik AVIATAR platform — https://www.lufthansa-technik.com/en/aviatar 2

  32. STATimes, Lufthansa Cargo Israel perishables — https://www.stattimes.com/lufthansa-cargo-israel-perishables/ 2 3

  33. Aviation Week, Lufthansa Technik El Al — https://aviationweek.com/air-transport/lufthansa-technik-el-al 2 3 4 5

  34. Who Profits Research Center, Lufthansa Cargo — https://whoprofits.org/company/lufthansa-cargo/ 2 3 4

  35. CAPA Centre for Aviation, Israel aviation market — https://centreforaviation.com/analysis/reports/israel-aviation-market-european-carriers 2 3 4 5 6 7

  36. Lufthansa Group Sustainability Report — https://www.lufthansagroup.com/en/responsibility/sustainability-report.html 2 3

  37. Lufthansa newsroom, Ukraine aid — https://www.lufthansagroup.com/en/newsroom/releases/2022/ukraine-aid 2 3

  38. EU Transparency Register, Lufthansa — https://ec.europa.eu/transparencyregister/public/consultation/displaylobbyist.do?id=Lufthansa 2 3

  39. German Bundestag Lobbying Register — https://www.bundestag.de/lobbyregister 2

  40. BDS movement, El Al campaigns — https://bdsmovement.net/campaigns/el-al 2 3

  41. ADL, Lufthansa response — https://www.adl.org/resources/press-release/adl-responds-lufthansa-barring-jewish-passengers 2

  42. Palestine Solidarity Campaign, airlines — https://www.palestinecampaign.org/airlines-codeshare

  43. Lufthansa Group human rights policy — https://www.lufthansagroup.com/en/responsibility/social/human-rights.html 2

  44. OHCHR database, HRC Resolution 31/36 — https://www.ohchr.org/en/hr-bodies/hrc/regular-sessions/session34/database-hrc-res-31-36