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Salesforce V-DIG

DIGITAL INFRASTRUCTURE AUDIT UPDATED 2026-06-02
V-DIG Score 6.50 /10 C Salesforce — BDS-1000 544
V-DIG 6.50

Evidence-only forensic audit. Scoring happens downstream — see the main dossier for the composite assessment.

V-DIG Audit: Salesforce

Enterprise Technology Stack & Vendor Relationships

Salesforce maintains documented integration relationships with multiple Israeli-origin enterprise software vendors through its AppExchange ecosystem and corporate partnership structures. NICE Systems operates an active AppExchange listing for CXone Agent for Salesforce, featuring CTI, IVR, ACD, dialer, and contact center capabilities with Agentforce integration expanded in 2025 1. Verint Systems similarly maintains documented Salesforce connectivity through its Integration Studio, explicitly listing Salesforce among supported platforms 2. CyberArk expanded its partnership with Salesforce in 2022 to provide identity security and privileged access management solutions for Salesforce environments 3. SentinelOne’s 2021 S-1 IPO filing references Salesforce as an enterprise customer, indicating adoption of endpoint security technology from an Israeli-founded company 4.

Salesforce operates significant Israeli R&D facilities located in Tel Aviv and Nazareth, employing approximately 800 to 900 personnel across three locations 56. These R&D centers manage security, privacy, and governance features across Salesforce AI tools including Einstein and Agentforce 5. Salesforce has completed two confirmed acquisitions of Israeli-domiciled entities: ClickSoftware in August 2019 for $1.35 billion, integrating field service management technology into Salesforce Field Service 7, and Doti in November 2025, explicitly described as strengthening Salesforce’s AI R&D hub in Israel 8.

Salesforce Ventures maintains an explicit investment thesis encompassing Israel, stating the fund invests “across the U.S., Europe, Israel” 9. The venture portfolio includes confirmed investments in Israeli-founded companies: Upwind Security at a $1.6 billion valuation in March 2026 10, BigID as an official portfolio company 11, and Fetcherr leading a $42 million Series C in 2025 12. Prior investments in Gong.io, WalkMe, Yotpo, and Bizzabo during 2019-2021 funding rounds are also confirmed 912. No public evidence identified of systems integrators mandating Israeli-origin technology as part of Salesforce-specific transformation programmes.

Surveillance, Biometrics & Retail Technology

No public evidence identified of Salesforce deploying facial recognition, biometric identification, gait analysis, or comparable Israeli-origin surveillance technologies such as Trigo, BriefCam, AnyVision/Oosto, or Trax in its enterprise operations. No public evidence identified of Salesforce using Israeli-origin predictive policing, social media monitoring, or workforce surveillance tools internally. NICE and Verint integrations deployed through AppExchange reach third-party enterprise customers via the Salesforce platform 12. Both NICE Systems and Verint have documented histories in surveillance and call interception technology according to Who Profits profiles 13. The presence of these integrations in Salesforce’s AppExchange ecosystem enables enterprise customers to deploy contact center capabilities that originated from companies with documented surveillance sector histories.

Cloud Infrastructure, Data Residency & Sovereign Cloud Participation

Salesforce does not operate its own Israel-specific data center. Salesforce Hyperforce infrastructure in Israel operates on the AWS Tel Aviv region, with availability announced in September 2024 through the AWS partnership 1415. Salesforce is not a direct contracting party to Project Nimbus, the $1.2 billion Israeli government cloud contract between Google, Amazon (AWS), and the Israeli government 16. The Salesforce EU blog announcement of Hyperforce availability in Israel referenced “Project Nimbus, a large-scale multi-year flagship project managed by the government of Israel” without establishing Salesforce as a contracting party to that specific agreement 14. No public evidence identified confirming whether Salesforce workloads run on Project Nimbus-specific AWS nodes as distinct from AWS global commercial infrastructure. No public evidence identified of Salesforce marketing or contracting data sovereignty services specifically to Israeli state institutions or military bodies beyond infrastructure availability.

Defence, Intelligence & Security Sector Technology Relationships

No public evidence identified of Salesforce holding direct contracts with Israeli Ministry of Defence, IDF, Shin Bet, or Mossad. Pre-acquisition, ClickSoftware founder Moshe BenBassat confirmed in a Globes interview that the company developed AI systems “many of them for the Ministry of Defense” and “for the IDF” specifically for air force annual activity planning 17. This pre-acquisition activity predates Salesforce’s 2019 acquisition of ClickSoftware. No public evidence identified verifying whether Israeli MoD or IDF contracts persisted post-acquisition under Salesforce ownership. Salesforce was not named in the UN OHCHR settlement database updated September 2025 with 158 companies 18. Salesforce was not named in UN Special Rapporteur Francesca Albanese’s report A/HRC/59/23 covering 48 companies including Amazon, Google, Microsoft, IBM, and Palantir 19. Salesforce is not prominently featured in the Who Profits database of companies operating in or benefiting from Israeli occupation 13. No public evidence identified of Salesforce developing, selling, or licensing offensive cyber capabilities, zero-day exploit tools, or digital weapons systems. Salesforce launched the Missionforce platform in 2025 for defense and intelligence sectors, with a confirmed $5.6 billion US Army contract announced in January 2026 for data analytics and cloud capabilities and agentic AI 2021. This constitutes a general-purpose defense AI platform not specifically targeting weapons systems.

AI, Algorithmic & Autonomous Systems

No public evidence identified of Salesforce providing AI or machine learning systems to Israeli state, military, or security bodies. The Salesforce Israel R&D center, employing approximately 800 personnel, contributes to core AI platforms including Einstein, Agentforce, and Data Cloud, managing security, privacy, and governance features across these tools 5. No public evidence identified of Salesforce AI models being trained on civilian population data, intercepted communications, or surveillance-derived datasets from Israel or occupied territories. No public evidence identified of Salesforce providing autonomous targeting, fire-control, or kill-chain automation systems to Israeli military. ClickSoftware field service scheduling algorithms now embedded within Salesforce Field Service represent general-purpose enterprise optimization technology and are not classified as surveillance or targeting systems.

Technology Ecosystem & R&D Footprint

Salesforce operates documented R&D offices in Tel Aviv and Nazareth employing approximately 800 to 900 people 56. These R&D facilities contribute to core product development across CRM and field service management, including AI platforms 5. The R&D offices are confirmed active through 2024-2025 with ongoing hiring 56. Acquisitions include ClickSoftware in 2019 for $1.35 billion, an Israeli field service management company whose technology integrated into Salesforce Field Service 717. Doti was acquired in November 2025 to strengthen Salesforce’s AI R&D hub in Israel 8. Multiple Salesforce Ventures investments in Israeli-founded companies are confirmed: Upwind Security, BigID, Fetcherr, Gong, WalkMe, Yotpo, and Bizzabo 1011912. ClickSoftware patents covering field service scheduling optimization algorithms now form part of the Salesforce IP portfolio 717. No public evidence identified of co-development arrangements with Israeli-domiciled research institutions such as the Technion, Hebrew University, or Weizmann Institute. Marc Benioff’s Jewish heritage is confirmed, establishing personal cultural connections to Israel, though no public evidence identifies specific family office investments in Israeli defense, surveillance, or dual-use technology firms 22.

Civil Society Scrutiny & Regulatory History

Salesforce was not included in the UN Human Rights Office updates to the database of businesses involved in Israeli settlements, which contained 158 companies as of September 2025 18. Salesforce was not named in the UN A/HRC/59/23 report by Special Rapporteur Francesca Albanese documenting 48 companies engaged in the economy of occupation 19. Salesforce is not prominently featured in the Who Profits database documenting companies operating in or benefiting from Israeli occupation 13. Salesforce is listed in the AFSC Investigate database documenting the company’s role in US immigration enforcement via the Unified Immigration Portal for DHS, CBP, and ICE through Deloitte; this listing is unrelated to Israeli occupation 23. The BDS Movement’s “No Tech for Apartheid” campaign targets Google, Amazon, and Microsoft; Salesforce is not prominently listed in this campaign 24. The Don’t Buy Into Occupation coalition focuses on financial institutions and settlement-linked companies; Salesforce was not found in their database 25. No organized boycott campaign specifically targeting Salesforce for Israeli technology relationships has been identified.

No public evidence identified of regulatory inquiries, legal challenges, export control actions, or sanctions investigations involving Salesforce’s technology sales to Israeli state entities. The ICJ Advisory Opinion of July 2024 and ICC arrest warrants of November 2024 did not result in public Salesforce statements regarding review or modification of Israeli-origin vendor relationships. No evidence establishes that Salesforce provides technology directly to Israeli state, military, or occupation-related entities. The continuation of commercial vendor relationships, including NICE and Verint integrations, CyberArk partnerships, Israeli R&D offices, and the Salesforce Ventures portfolio, does not on available evidence constitute direct provision to Israeli state bodies. No public evidence identified of NICE or Verint integrations with Salesforce being reviewed or modified following the ICJ Advisory Opinion or ICC arrest warrants. No public evidence identified of Salesforce Ventures investment portfolio being reviewed or modified following these international legal developments.

End Notes

Footnotes

  1. https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000B4BKsEAN ↩ ↩2

  2. https://www.verint.com/verint-customer-engagement-platform/integration-studio ↩ ↩2

  3. https://www.cyberark.com/press/cyberark-and-salesforce-expand-partnership/ ↩

  4. https://www.sec.gov/Archives/edgar/data/1815086/000119312521188107/d212270ds1.htm ↩

  5. https://www.linkedin.com/posts/james-spiro_the-agent-will-see-you-now-inside-salesforce-activity-7320011544359047168-GMo8 ↩ ↩2 ↩3 ↩4 ↩5 ↩6

  6. https://www.duns100.co.il/en/Salesforce ↩ ↩2 ↩3

  7. https://www.salesforce.com/news/press-releases/2019/08/07/salesforce-signs-definitive-agreement-to-acquire-clicksoftware ↩ ↩2 ↩3

  8. https://www.salesforce.com/news/stories/salesforce-signs-definitive-agreement-to-acquire-doti ↩ ↩2

  9. https://salesforceventures.com/about ↩ ↩2 ↩3

  10. https://www.calcalistech.com/ctechnews/article/sjxxkfgize ↩ ↩2

  11. https://salesforceventures.com/companies/bigid/ ↩ ↩2

  12. https://www.instagram.com/tradedvc/p/DPE31T4kSsk ↩ ↩2 ↩3

  13. https://whoprofits.org/companies/company/ ↩ ↩2 ↩3

  14. https://www.salesforce.com/eu/blog/hyperforce-israel ↩ ↩2

  15. https://www.salesforce.com/news/press-releases/2020/12/01/salesforce-aws-partnership/ ↩

  16. https://en.wikipedia.org/wiki/Project_Nimbus ↩

  17. https://en.globes.co.il/news/article.aspx?did=1001296648 ↩ ↩2 ↩3

  18. https://www.ohchr.org/en/press-releases/2025/09/un-human-rights-office-updates-database-businesses-involved-israeli ↩ ↩2

  19. https://www.ohchr.org/en/documents/country-reports/ahrc5923-economy-occupation-economy-genocide-report-special-rapporteur ↩ ↩2

  20. https://sfstandard.com/2025/09/18/benioff-wants-cash-defense-tech-boom-ai-bots ↩

  21. https://defensescoop.com/2026/01/26/salesforce-army-contract-data-analytics-cloud-agentic-ai ↩

  22. https://en.wikipedia.org/wiki/Marc_Benioff ↩

  23. https://investigate.afsc.org/company/salesforce ↩

  24. https://bdsmovement.net/no-tech-oppression-apartheid-or-genocide ↩

  25. https://dontbuyintooccupation.org ↩